Privacy
Privacy Policy
Last updated: July 5, 2026
Overview
HighCleanX provides recurring commercial cleaning services to businesses in Marlborough and surrounding Massachusetts communities. In this Privacy Policy, "HighCleanX," "we," "us," and "our" refer to HighCleanX.
Information We Collect
Our website forms may collect the following information when you submit a request:
- Name
- Business name
- Email address
- Phone number
- Business or facility address
- ZIP code
- Facility details
- Cleaning frequency
- Service needs
- Notes or messages
- Photos and videos uploaded for estimate purposes
How We Use Your Information
HighCleanX uses this information to:
- Respond to inquiries
- Provide preliminary estimates
- Schedule estimate visits
- Review service needs
- Communicate with potential clients
- Manage submitted requests
Information We Do Not Request
HighCleanX does not ask customers to submit any of the following through our website:
- Passwords
- Alarm codes
- Door codes
- Building access codes
- Lockbox codes
- Key locations
- Keycard details
- Social Security Numbers (SSNs)
- ITINs
- Financial information
- Payment information
- Other confidential security information
Access details are coordinated only after service approval and agreement signing, through a separate, direct process.
Photos and Videos
Photos and videos you upload are used only to review the requested cleaning estimate or service request. They are not used for advertising or shared beyond what is needed to prepare your estimate.
Data Retention
We keep submitted information only as long as reasonably necessary to respond to inquiries, prepare estimates, manage service requests, maintain business records, or comply with legal obligations.
Your Choices
You may contact HighCleanX at contact@highcleanx.com to request correction or deletion of information you submitted, subject to business, legal, or recordkeeping requirements.
Cookies and Website Technologies
The website may use basic cookies, hosting logs, analytics, or similar technologies to operate the website, improve performance, and understand website usage.
Children's Privacy
This website is intended for business users and is not directed to children under 13.
Sharing of Information
HighCleanX does not sell customer personal information. We may use trusted service providers to operate the website, process form submissions, send email notifications, and manage communications with you. These providers only receive the information needed to perform their services.
Contact Us
Questions about this Privacy Policy or your submitted information can be sent to: